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Readers & email

How readers follow your publication and where their replies land.

Can readers sign up, comment and react?

Yes. Readers create a free account on your publication to react and comment. During signup they see an unticked checkbox — 'Email me new stories from this publication. You can turn this off any time.' — which controls email updates, and they can change it later. Reader accounts are branded to your publication, not to Suru. Publishers can see their followers' names, business names, emails and countries on the Followers tab of their Publication page, and can remove or block a reader. The follow form tells readers their name and email are shared with the publication.

Can a reader start their own publication?

Yes. A reader can tap 'Start your own publication' from their Account page at any time. Suru upgrades the account to a reporter, starts the publisher onboarding, and keeps any follows, comments or backings already on the account.

What address do my emails come from?

A Suru-authenticated address built from your publication name, shown in Settings → Publication → Email identity. It isn't editable, so deliverability stays reliable.

Where do reader replies go?

To your own inbox, once you switch it on. 1. Settings → Publication → Email identity. 2. Enter your inbox and tap Send code. 3. Enter the code — the identity saves itself and replies route there. Reader replies are off until you do this.

Can I use a Gmail address for replies?

Yes. Any inbox you can receive a code at works — it doesn't have to be on your own domain.

Do new subscribers get anything automatically?

Yes — a branded welcome email, then an email each time you publish a new story.

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